Privacy Policy
At CNSNAP US, accessible from https://cnsnap.us, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP US and how we use it. As a reverse purchasing agent specializing in sourcing from platforms like Weidian, Taobao, and 1688, we understand the importance of securing the personal data required to facilitate international trade.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you:
- Personal Identification Information: Name, email address, phone number, and shipping address.
- Transaction Data: Details about payments to and from you and other details of products you have purchased through our sourcing services.
- Technical Data: IP address, browser type, and version, time zone setting, and location for the purpose of optimizing our website performance.
- Sourcing Requirements: Specific details regarding the products you wish to source, including links to third-party Chinese platforms.
2. How We Use Your Information
CNSNAP US uses the collected data for various purposes:
- To provide and maintain our sourcing and shipping services.
- To process your orders and manage your account.
- To communicate with you regarding order updates, Quality Control (QC) results, and logistics.
- To provide customer support and handle inquiries across our multilingual channels.
- To comply with international shipping regulations and customs requirements.
3. Disclosure of Data
We may share your personal information in the following situations:
- With Service Providers: We share necessary details (such as your address) with logistics and shipping partners to deliver your goods.
- For Sourcing Purposes: We provide necessary specifications to suppliers on platforms like 1688 or Taobao to ensure the correct products are purchased.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., customs).
4. Data Security
The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Third-Party Links
Our website contains links to third-party Chinese e-commerce platforms. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
6. Your Data Protection Rights
Depending on your location (USA, Canada, UK, or EU), you have certain data protection rights, including:
- The right to access, update, or delete the information we have on you.
- The right of rectification if that information is inaccurate.
- The right to object to our processing of your personal data.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us: